Ben Holliday

Leading Service Design: Posters

Posters from the Leading Service Design workshop

Image – Travis R. Eby

Yesterday I published a retrospective from the UX London Leading Service Design workshop I ran with Kate Tarling.

We designed and printed posters for people to refer to in the workshop break out sessions and to take away with them after the event.

It was good to see people sharing pictures of the artwork when they got back to their offices and work spaces the following week. For anyone that wasn’t part of the workshop, here’s the artwork to download.

The test of a good user need

Download PDF file.

This poster is based on a list of prompts written by Leisa Reichelt.

Framing the problem

Download PDF file.

This poster is based on my blog post: Asking the right questions to frame the problem.

This is my blog where I’ve been writing for 18 years. You can follow all of my posts by subscribing to this RSS feed. You can also find me on Bluesky, less frequently now on X (formally Twitter), and on LinkedIn.